User research & discovery
Uncovering user needs through interviews, workflow analysis, surveys, and usability testing.
I turn complex challenges into intuitive, accessible digital experiences that deliver results. Blending UX strategy, research, and design, I create scalable enterprise solutions.
Explore selected work ↘TRUSTED BY TOP ENTERPRISE TEAMS

Research-led product experiences, scalable design systems, and meaningful simplification.
AbbVieRedesigning clinical trial monitoring so research teams can navigate complex study information with greater clarity.

AbbVieBuilding more consistent and accessible enterprise design patterns.

Jazz PharmaceuticalsSimplifying HCP engagement and field workflows in an enterprise CRM environment.

PNCImproving everyday banking experiences across consumer and business workflows.

BarclaysMaking credit-card acquisition experiences clearer and easier to navigate.

IRSDesigning more understandable secure messaging between taxpayers and IRS agents.

American Century InvestmentsSimplifying portfolio reporting and rebalancing for investment professionals.

CertegyMaking payment schedules and account management easier to understand.

I'm a lead UX designer and product design strategist with 15+ years of experience turning complex workflows into thoughtful, accessible digital products.
From clinical trial monitoring and pharmaceutical CRM to banking and government services, I bring research, systems thinking, and hands-on design together to create experiences people can actually use.
My design philosophy Evidence before assumptions. Clarity before complexity. Systems that scale without losing sight of the people using them.
Uncovering user needs through interviews, workflow analysis, surveys, and usability testing.
Creating interactive prototypes to quickly test concepts and gather feedback.
Building scalable, accessible systems for consistent, efficient product experiences.
Working closely with product, engineering, and business teams to align and deliver results.
Defining product direction through research, systems thinking, and cross-functional leadership.
Making complex digital experiences usable, equitable, and WCAG-aligned.
Tell me a little about what you have in mind.